Most companies would rather not continue indefinitely diverting resources into software systems or adding costly IT resources.
That’s why ERP systems that use a cloud, or Software as a Service (SaaS), delivery model are great choices.
The cloud solution providers handle the maintenance and management of...
Published: Feb 26, 2014
The convergence of mobile technology, social media, big data, and the advent of cloud computing are driving a dramatic shift in the ways enterprises deploy and use IT. This shift requires new means and approaches for IT to help organizations accelerate progress towards solving their most pressing challenges—including...
Published: May 01, 2013
Jerry Gregoire, the CIO of Dell Computers, said it best “Customer Service is the next competitive battleground.” We have entered the era of the customer. Today, providing customers with outstanding customer service is essential to building loyal customers and a long lasting brand.
Social media, and other...
Published: Jul 25, 2013
The sheer volume of information associated with transactions—including data about both senders and receivers—is tremendous. Western Union strives to not only support this volume; the company aims to simplify transactions from different channels and devices, help protect transactions and better understand each...
Published: Sep 10, 2014
Companies looking to take advantage of a cloud UC strategy need to consider the move from a myriad of business perspectives.
Here are six additional questions to ask any potential UCaaS provider before making a decision.
Published: Jan 05, 2015
Anticipating property market trends NetDataVault is a company that provides data centre services and cloud computing. It has the first ANSI/TIA-942 compliant Tier-3 data centre in Northern India.
When it started out, NetDataVault needed to find a robust, cost-effective cloud platform to enable it to deliver Infrastructure...
Published: Jul 30, 2014
In today’s competitive marketplace—where world-class computing power is more affordable than ever, and self-service, personalization and instant access to technology have become the norm—we are seeing a shift in expectations regarding cloud computing.
Yesterday, the cloud was about running IT more...
Published: Nov 12, 2013
When it comes to landing page optimization, we often focus our attention on page layout, compelling call-to-actions, and motivating copy. All of these elements are extremely important, but they are meaningless without accurate data. If users enter bad data on landing pages or forms then no amount of split A/B testing can...
Published: Oct 03, 2013
This paper explores the usage scenarios and economics of public, private, and hybrid cloud storage services— particularly in the context of recent evolutions in tape technology and usage.
By taking a cohesive look at today’s interrelated cloud/tape landscape, we conclude that there is a definite place...
Published: Apr 24, 2013
BIG-IQ orchestrates the deployment of BIG-IP devices across traditional and cloud infrastructures. BIG-IQ’s cloud technology allows workloads to be scaled automatically between and within clouds.
The product’s multi-tenant design utilizes role-based access control to allow tenants simple self-service application...
Published: Aug 13, 2013
The paper presents an overview of several pain points often experienced when working with SharePoint and information on how a cloud solution can help to mitigate that pain.
It also addresses options for creating secure hybrid cloud solutions that support organizations as they grow, evolve, and require configurations...
Published: May 08, 2014
The SilverSky Silver Lining Report will equip IT professionals with an industry-wide barometer on the advancement of cloud-based services from a security lens, while also painting a high-level picture of the cloud-specific trends affecting their business goals.
Published: Apr 16, 2013
This paper provides a brief overview of cloud computing. It then explains how it can benefit midsize companies and the steps they can follow to take advantage of what it has to offer.
Published: Aug 23, 2013
In this interview, IBM SmartCloud Virtualized Server Recovery (VSR) executives Man Bui, Ben Morehead and Warren Sirota discuss today’s disaster recovery challenges and how cloud computing can help overcome them. They also share their insights on cloud’s abilities to help recover IT operations more quickly,...
Published: Oct 14, 2014