The first challenge for most business is in defining where CRM sits within the organisation, who has control or responsibility and which theories underpin the approach.
The second challenge is to separate out the methodology and processes before identifying the technology that can be deployed to make those systems...
Published: Mar 01, 2015
IBM® SmartCloud™ Entry for IBM Power Systems™ is an entry-level private cloud offering from IBM for IBM POWER® processor-based systems.
The following article is my first impression of the product, albeit with limited exposure to its full potential.
Published: Jan 09, 2014
Off-site tape vaulting and cloud storage are two of the most popular technologies for tackling back-up, recovery and archiving requirements.
This whitepaper discusses how deployed strategically, they can provide a safe, scalable and highly cost effective way to store data.
Published: Mar 01, 2015
If you’re like most organizations, your users and even your CEO are demanding “a cloud like Amazon” where they can instantly spin up servers through a self-service portal. And you may have given them something that looks like that.
Published: Jan 09, 2014
Cloud-enabled services are the next wave transforming how businesses capitalize on information technology, and that in turn drives the next evolution in the processes, roles, skills, and structure of IT organizations—the evolution to IT-as-a-Service (ITaaS). Today’s CIOs must exercise extraordinary leadership...
Published: Sep 23, 2013
Enterprise Resource Planning (ERP) on the shop floor is as critical to the viability of the enterprise as any component in the execution of manufacturing.
High-performing manufacturers have found that full integration of real-time operational data collected from the shop floor to the top floor is key to reducing costs,...
Published: Feb 21, 2014
Just as organizations have finally gotten on board with the move to omnichannel customer service —offering a seamless consumer experience through available shopping channels—the game has changed once again.
Published: Aug 07, 2014
Deciding which data management platform will provide the best performance takes a lot of research and planning. A Database as a Service (DBaaS) solution like Cloudant helps accelerate the process...
Published: May 22, 2014
While IaaS deployments offer numerous benefits, connecting the enterprise data center to the cloud within a hybrid data center model can present hidden challenges and costs.
This whitepaper focuses on key aspects of how IaaS deployments can impact the network, and proposes a new approach to a resilient, consistent...
Published: Feb 10, 2015
We are pleased to present the findings of The Impact of IT Transformation on Enterprise Computing sponsored by the Logicalis Corporation and HP. The objective of this research is to better understand how the different stages of IT transformation can affect an organization, the challenges to advancing through each stage...
Published: Aug 20, 2014
Learn how to create the ultimate sales and marketing tool by integrating Pardot marketing automation with Salesforce CRM. Take a look at our white paper, Pardot + Salesforce: The Dynamic Duo, to get a more in-depth look at how an integrated marketing automation solution can help increase revenue and maximize efficiency....
Published: Sep 09, 2014
There is a wide range of approaches to enterprise IT but new research from Logicalis shows that the fundamental challenges are starkly universal.
On the one hand, organisations must deal with creaking infrastructure and constant cost-cutting. On the other, technology is expected to contribute to growth and customer...
Published: Nov 28, 2013
The way you interact with your customers is hugely important in terms of building unbreakable relationships, and with effective use of CRM software you can benefit from vital intelligence on customer trends and behaviours.
This whitepaper will look at a number of examples of businesses adding real value...
Published: Mar 01, 2015
In “Hybrid IT: The Best of All Worlds”, you’ll see why colocation is an essential first step in moving your core infrastructure toward a hybrid model. And the benefits go beyond greater cost containment.
Colocation allows you to be more responsive to changing business needs and ultimately help drive...
Published: Sep 05, 2014