COMPANIES THAT ARE moving most aggressively to adopt cloud computing are being rewarded with competitive advantage through increased business agility, according to a recent survey of 527 Harvard Business Review readers in large and midsize organizations around the world.
Published: Sep 04, 2014
The first challenge for most business is in defining where CRM sits within the organisation, who has control or responsibility and which theories underpin the approach.
The second challenge is to separate out the methodology and processes before identifying the technology that can be deployed to make those systems...
Published: Mar 01, 2015
Research shows that six out of 10 contact centers are projected to have cloud-based deployment by the end of 2013. This Aberdeen Analyst Insight demonstrates the top factors driving businesses to invest in a cloud-based contact center as well as the post-deployment benefits they gain through improved scalability.
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Published: Aug 16, 2013
Once considered a passing trend — and even famously referred to as “complete gibberish” by one Fortune 50 CEO — the cloud has certainly come a long way.
Today, it’s fundamental to the way you do business, helping reduce operational complexity, securely expand IT infrastructure, and enable...
Published: Sep 04, 2014
When read individually, each article provides a unique perspective of one company’s experience or one expert’s advice on SAP HANA. But when read as a collection, these articles provide the comprehensive roadmap you need to plan your organization’s SAP HANA journey.
Published: May 18, 2014
While IaaS deployments offer numerous benefits, connecting the enterprise data center to the cloud within a hybrid data center model can present hidden challenges and costs.
This whitepaper focuses on key aspects of how IaaS deployments can impact the network, and proposes a new approach to a resilient, consistent...
Published: Feb 10, 2015
Companies looking to take advantage of a cloud UC strategy need to consider the move from a myriad of business perspectives.
Here are six additional questions to ask any potential UCaaS provider before making a decision.
Published: Jan 05, 2015
The greatest promise of the information-driven enterprise resides in the vertical-specific questions business leaders have historically been unable or afraid to ask, whether because of a lack of coherence in their data or the prohibitively high cost of specialized tools.
Centralizing and bringing compute to all your...
Published: Sep 10, 2014
Find out how a large enterprise data warehouse company used Red Hat CloudForms to create a private cloud that including automated provisioning and self service for developers and testers, enabling them to build, test, and release new product versions faster. This reduced the time to market for new versions of the company’s...
Published: Jan 09, 2014
In “Fast and Furious: Digital Customer Experience in Overdrive”, you’ll learn strategies and tactics to help your organization achieve greater innovation through a deeper understanding of customer behaviors. It’s essential reading for any IT professional who wants to help drive true innovation...
Published: Aug 04, 2014
Learn how to create the ultimate sales and marketing tool by integrating Pardot marketing automation with Salesforce CRM. Take a look at our white paper, Pardot + Salesforce: The Dynamic Duo, to get a more in-depth look at how an integrated marketing automation solution can help increase revenue and maximize efficiency....
Published: Sep 09, 2014
In “Hybrid IT: The Best of All Worlds”, you’ll see why colocation is an essential first step in moving your core infrastructure toward a hybrid model. And the benefits go beyond greater cost containment.
Colocation allows you to be more responsive to changing business needs and ultimately help drive...
Published: Sep 05, 2014
Despite the growing popularity of cloud storage, tape is still a vital part of an effective back-up strategy. Depending on a single solution, may mean your back up fails when you most need it.
This whitepaper discusses why Cloud storage still requires tape as a complementary technology.
Published: Mar 01, 2015
This white paper explores how SaaS has fundamentally changed the economics for ITSM by reducing or removing maintenance, internal resource, and infrastructure costs.
Published: Nov 22, 2013