In This Paper:
- Internal technology services that lack resources, rigor or efficiencies are prime candidates for the cloud
- Understand the business and regulatory requirements around the data to be moved to the cloud
- Know your cloud provider’s security and privacy commitments, and what responsibilities...
Published: Apr 22, 2014
The sheer volume of information associated with transactions—including data about both senders and receivers—is tremendous. Western Union strives to not only support this volume; the company aims to simplify transactions from different channels and devices, help protect transactions and better understand each...
Published: Sep 10, 2014
ESG recently conducted an in-depth survey with IT professionals representing small, midmarket, and enterprise-class organizations to find out about their organizations’ usage of, interest in, and opinions regarding online file sharing and collaboration services and deployment model preferences.
The findings...
Published: Mar 01, 2015
This paper details why organization needs to shift more security resources from preventing intrusion toward rapid threat detection and remediation, and the intelligence-driven security approach that is required to do so.
Published: May 27, 2014
With cloud computing's paradigm of shared infrastructure, DDoS attacks on a specific target can quickly affect many or all tenants. In this Arbor Insight, we explain why availability should be the top priority for cloud operators, and outlines best current practices for preventing and mitigating attacks.
Published: Mar 13, 2014
In “Fast and Furious: Digital Customer Experience in Overdrive”, you’ll learn strategies and tactics to help your organization achieve greater innovation through a deeper understanding of customer behaviors. It’s essential reading for any IT professional who wants to help drive true innovation...
Published: Aug 04, 2014
The way you interact with your customers is hugely important in terms of building unbreakable relationships, and with effective use of CRM software you can benefit from vital intelligence on customer trends and behaviours.
This whitepaper will look at a number of examples of businesses adding real value...
Published: Mar 01, 2015
With non-cloud-based systems, you have to purchase a large compute system to meet the peak processing needs of a limited set of specific events, such as financial milestones or annual retail events.
You are, in effect, forced to make a full year’s investment in CAPEX and OPEX for capacity you only need intermittently...
Published: Aug 07, 2014
Star’s virtual desktop provides a platform for the delivery of a working, personal desktop for different user groups, regardless of location or device. Utilising the latest technologies, the service delivers significant efficiencies and productivity gains, while reducing the burden of hardware management and security...
Published: Mar 01, 2015
With commerce evolving at light speed, now is a truly exciting time to be in a position of leadership. Becoming a customer-centric organization that fosters innovation and collaboration requires a new way of thinking and operating. Companies equipped with the tools and vision to embrace that change today will be positioned...
Published: Nov 12, 2013
The survey considers the importance of ROI calculations in securing internal agreement for a move to cloud-based IT services, how and in which areas of operations ROI was calculated, and the accuracy of ROI predictions.
Respondents were also asked which single area of business (from cost-savings to staff productivity...
Published: Mar 01, 2015
There is a wide range of approaches to enterprise IT but new research from Logicalis shows that the fundamental challenges are starkly universal.
On the one hand, organisations must deal with creaking infrastructure and constant cost-cutting. On the other, technology is expected to contribute to growth and customer...
Published: Nov 28, 2013
Research shows that six out of 10 contact centers are projected to have cloud-based deployment by the end of 2013. This Aberdeen Analyst Insight demonstrates the top factors driving businesses to invest in a cloud-based contact center as well as the post-deployment benefits they gain through improved scalability.
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Published: Aug 16, 2013
The beauty of the cloud is that you can get up and running fast. oracle Fusion HcM cloud Applications offer many powerful features and capabilities to accelerate your time to value.
Published: Aug 15, 2013