


For internal and external applications, Web APIs provide flexibility and unlock the value of your data and software. However, ongoing API development, deployment and delivery require extensive domain knowledge in operating an enterprise-class infrastructure. Without this expertise, scalability, reliability, and security...
Published: Aug 01, 2013



Enterprise data center operators face a number of challenges as they try to build and maintain their business’s most important strategic asset.
Orchestrating applications, traffic and virtual machines is becoming much more difficult. Managing an increasingly complicated network takes up time that could be better...
Published: Sep 24, 2014



Medical practices are going unpaid for 25% of the work they perform, according to the MGMA.
Complicated payer processes and constantly changing rules make it difficult for physicians to collect the full amount they are owed.
Published: Aug 13, 2013



In this Research Spotlight, LNS Research will share benchmark data from over 750 survey respondents demonstrating key approaches to closed-loop quality management to ensure automotive suppliers can meet the ever-increasing demands of customers and continue to differentiate in a highly competitive environment.
Published: Aug 15, 2014



This paper provides a brief overview of cloud computing. It then explains how it can benefit midsize companies and the steps they can follow to take advantage of what it has to offer.
Published: Aug 23, 2013



With commerce evolving at light speed, now is a truly exciting time to be in a position of leadership. Becoming a customer-centric organization that fosters innovation and collaboration requires a new way of thinking and operating. Companies equipped with the tools and vision to embrace that change today will be positioned...
Published: Nov 12, 2013



The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.
The development, release,...
Published: Jan 16, 2014



f your company is using cloud computing services today, it’s highly likely you are already in a hybrid cloud configuration. The key question is whether you are actively managing this reality. In January 2014, Forester Consulting evaluated the state of enterprise hybrid cloud environments and how they are being managed....
Published: Oct 01, 2014



This intelligence paper reports on the findings from Claranet’s research into cloud adoption in the UK. Conducted in November 2012, this is the second annual survey of cloud infrastructure adoption, following the Claranet Cloud Market Report 2011.
As with the previous report, the research engaged senior IT decision-makers...
Published: Mar 01, 2015





Cloud storage offers benefits to traditional hardware storage such as unique scaling and outsourced management capabilities. This document compares two solutions that deliver enterprise cloud-integrated storage using two distinct approaches.
Published: Jul 23, 2013



Today's businesses face unprecedented challenges and changes. Technology advances, such as cloud computing, are accelerating the pace of change, and driving many companies to transform the way they operate.
The cloud offers a way for organizations of all sizes to change the mix of IT spend so more resources are...
Published: Nov 05, 2013



This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to do so successfully and further evolve customer service in the cloud through four phases: implementation,...
Published: Nov 13, 2013



Data management for mobile applications is exactly what it sounds like: it’s all about moving data around. It isn’t an application design problem, yet so many people approach it at the API layer. Great mobile apps should work well both on- and offline, and require a new way of thinking about data modeling for...
Published: Nov 13, 2013