Imagine a world where inputting, submitting, paying and analysing expenses is completely painless - a world that's better for managers, senior executives, finance teams and expense claimants. Want to know how to turn this vision into reality?
Published: Oct 17, 2013
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile...
Published: Jan 15, 2014
According to Forrester, 72% of customers prefer using a company’s Website to answer their questions. But only 52.4% find the information they need online.
Published: Nov 27, 2013
As a diversified healthcare organization with thousands of facilities across the United States, Kindred Healthcare meets multiple business and technical challenges to provide patient care. Its greatest business challenge today is cost. Reduced Medicare and other reimbursement cut $100 million from Kindred’s budget...
Published: Feb 07, 2014
Twice a year, Globoforce surveys fully-employed workers in the US to gain insight into their attitudes and perspectives on recognition, engagement, and performance.
In this Summer 2013 Workforce Mood Tracker survey, we focused particular attention on employee performance reviews. To determine what is driving change,...
Published: Nov 06, 2013
Big data analytics not only can improve business decision-making and enhance business innovation but it's also what provides the business value for big data. Download this white paper by Colin White, president of BI Research.
Published: May 08, 2013
To perform adaptive, full-service automation, you need IT analytics, a disruption to your existing monitoring and management strategy.
This report helps IT infrastructure and operations (I&O) leaders prepare for IT analytics that turns big data efforts inward to manage the technology services that run your business....
Published: Jul 15, 2014
The first challenge for most business is in defining where CRM sits within the organisation, who has control or responsibility and which theories underpin the approach.
The second challenge is to separate out the methodology and processes before identifying the technology that can be deployed to make those systems...
Published: Mar 01, 2015
The growing strategic value of desktop virtualization technology is advancing quickly, providing new ways to enable business mobility and increase the flexibility that organizations need to thrive.
Read this white paper to see how falling cost factors in every part of the desktop virtualization architecture making...
Published: Oct 07, 2014
Companies increasingly rely on IT discovery techniques to provide a complete and accurate picture of the IT environment. But traditional discovery methods often fall short—slow to produce results and costly to implement.
Published: Oct 10, 2013
This paper examines the technologies in the context of a four step process that many successful practices are using to optimize their revenue cycles. The 'Four Steps to Transformation' methodology represents the distillation of best practices from thousands of medical groups across the United States who leverage...
Published: Jun 05, 2013
Download this paper which discusses the new IT landscape as it relates to the new integration, and argues that the need for a comprehensive integration strategy has never been more urgent.
Published: Apr 29, 2014
In this thriving community, healthcare options abound – seemingly providing every type of coverage and benefit possible. But are the healthcare needs of Greater Houston employees truly being met? And what do businesses in Houston really think about their current health care?
Published: Sep 19, 2014
Choosing a superior BI solution is not easy. After a while everything sounds the same. Use this guide to cut through the BI buzzwords and start creating a requirements outline that aligns with what you truly need to get out of your BI selection.
Published: Jul 16, 2013