Today, the internet has changed the way buyers discover solutions. More people are meeting and researching vendors online than ever before.
Your ideal customers are reading blog posts and articles, checking Facebook, Twitter, and LinkedIn profiles, and forming opinions based on what you say and share online. Before...
Published: Jan 16, 2014
The demand for quality content is forcing marketers to keep a rapid pace with emerging technology and consumers’ growing expectation for real-time, authentic connection with brands.
Published: Oct 08, 2014
Customer expectations have reached new heights. They are used to communicating however it suits them, by phone, email, Facebook, twitter or text. The method doesn’t matter to them, except when the company they want to deal with can’t handle it.
This whitepaper explains how to understand, automate and learn...
Published: Jun 03, 2015
A variety of IT research organizations predicted that by 2014 SaaS products would account for more than 40 percent of all new software sales. By any reasonable measure, SaaS is now considered to be an acceptable and, in some cases, a desirable means of supporting a company's business operations.
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Published: Sep 19, 2013
IDC studied IBM Power Systems sites that remained on the POWER5 platform long after its initial introduction in 2004 and then skipped the next replacement cycle of POWER6 processors during the downturn that began in late 2008.
When comparisons to the succeeding generation of POWER7 are made, customers have found that...
Published: Jan 09, 2014
Welcome to the age of Social CRM, a different way of thinking about customer relationship management that focuses on using social media to enhance customer engagement.
How prepared are companies to make this shift? Despite widespread adoption of social media, for most, Social CRM is still in its early stages, execution...
Published: Feb 14, 2014
In analyzing the experiences of existing customers, Nucleus found that a single remote support tool to support multiple types of devices, coupled with Rescue’s ease of use and management dashboards, enabled companies to increase support staff productivity, accelerate issue resolution, increase end user productivity,...
Published: May 08, 2015
It’s not always malicious intent, malware, or a cyber-attack that causes changes to file content. File integrity breaches also occur within the scope of the file management lifecycle which includes transmission errors, software bugs, storage errors, write errors, and incorrect change-management procedures.
By...
Published: Aug 12, 2014
This Prescriptive Guide to Third Party Risk Management will help practitioners standardize the due diligence process and implement a risk-based and resource-effective process to meet the expectations of major legal regulations.
Published: Mar 04, 2014
Accelerate deployment of your Microsoft SharePoint environment with the EMC VSPEX for Virtualized Microsoft SharePoint solution. Our VSPEX solution offers complete virtualization, proven by EMC and delivered to you by your trusted reseller—designed for flexibility and validated to ensure interoperability and fast...
Published: Jan 27, 2014
İşbank, Turkey’s largest bank, transforms testing methodology by adopting an HP Application Lifecycle Management approach to improve software quality, automate testing processes and safeguard mission-critical applications whilst supporting growth. Based on an HP Quality Center framework with functionality, performance...
Published: Apr 13, 2014
The growing strategic value of desktop virtualization technology is advancing quickly, providing new ways to enable business mobility and increase the flexibility that organizations need to thrive.
Read this white paper to see how falling cost factors in every part of the desktop virtualization architecture making...
Published: Oct 07, 2014
This e-book details the ongoing challenge of achieving total network visibility, and explains how virtual taps can help ensure that blind spots are no longer hot spots for threats.
Published: Oct 03, 2014
Globalization, generational shifts, new attitudes towards work and the consumerization of IT are driving business leaders to reconsider the best ways to recruit, train and manage their precious talent.
These changes in the way people work are an opportunity to put employees at the center of the business strategy,...
Published: May 05, 2014