Meeting the high expectations of today's customers is a big enough challenge on its own, but when you add in the need to satisfy your own company goals it adds complexity to an environment that is already demanding.
Find out whether your contact center is helping your company or hurting it...
Published: May 19, 2015
Eliminate the guesswork from selecting products and services for your evolving network access and business protection needs. HP Just Right IT portfolio solutions help avoid business interruptions by ensuring reliable access to your data. HP servers and storage solutions help consolidate islands of business information...
Published: May 06, 2014
This e-book details the ongoing challenge of achieving total network visibility, and explains how virtual taps can help ensure that blind spots are no longer hot spots for threats.
Published: Oct 03, 2014
This Q&A document forecasts where IT development organizations are headed in the next 18-24 months and what they need to do to benefit from emerging technologies.
Published: Apr 22, 2013
The Dell™ Converged Blade Data Center architecture integrates innovative Dell PowerEdge™ M420 blade servers, Dell Force10™ MXL switches, and Dell EqualLogic™ PS-M4110 blade arrays in a modular way for targeted use cases.
Published: Jul 09, 2013
The question is no longer if your healthcare practice will make the transition to electronic health records (EHR), but when. Careful planning and effective change management can help keep missteps—and the stress and costs that come with them—to a minimum.
This white paper presents strategies for avoiding...
Published: Jul 22, 2013
In this white paper, we look at the best way for enterprises to make the move to the cloud and explore how to ensure that security, scalability, and flexibility are not compromised.
Published: Mar 26, 2014
Learn what social recruiting actually means and how you can use it to directly benefit your company’s hiring practices.
Published: Sep 24, 2013
While company-wide succession planning and ongoing talent reviews are key to developing employees and maximizing the workforce, it’s not uncommon for businesses to struggle with its role in the corporate culture, and more important, implementation. This eGuide addresses these issues and provides a roadmap to make...
Published: Aug 19, 2014
Transform Customer Service with Oracle’s Comprehensive Solutions.
Published: Apr 22, 2014
For backup and disaster recovery solution providers, Security Compliance can be a multi-tiered, multi-faceted monster. Differing and increasing regulatory requirements can make protecting information systems more of a challenge than most organizations would imagine.
This resource will also give you the facts on a...
Published: Apr 29, 2014
Every healthcare organisation understands the importance of file security and regulatory compliance. What many hospitals and practises don’t understand is that the easiest way to send sensitive files in compliance with these regulations is by leveraging a managed file transfer solution from Ipswitch.
Published: Sep 10, 2014
Cybersecurity is an unavoidable part of daily business operations for organizations of all sizes and industries. As reliance on information technology expands, so does an organization’s exposure to malicious actors. Hackers with sufficient capability and motivation can exploit vulnerabilities to breach the confidentiality...
Published: Aug 02, 2019
As we have shown in this paper, video collaboration expands the reach of education. Walls mean little; oceans even less. Barriers of time and of place are breaking down, allowing students to learn in much different and more profound ways than ever before.
Published: Apr 30, 2013