IT leaders are facing an ever-increasing breadth of responsibility across the organization as IT applications become more critical to business success.
With software / application lifecycle management so critical to business value creation, Blueprint wanted to better understand the issues and topics that top the agenda...
Published: Dec 18, 2013
The role and purpose of IT in an organization is undergoing significant change, driven by the need for businesses to become more agile and have greater control over cost levers when using technology. This transformation of IT involves many different aspects, not all of which are technology-related, but the one thing they...
Published: Oct 01, 2014
Good marketing is like a conversation. You have to listen to your customers. In our connected world, that means listening to the data they generate in their interactions with your brand.
Published: Oct 15, 2013
IBM DB2 with BLU Acceleration is the next generation database technology that changes the game for in-memory computing.
Delivering a combination of innovations from IBM Research & Development labs, BLU Acceleration provides breakthrough performance by delivering instant insight from real-time operational...
Published: Apr 16, 2014
With the backdrop of the changes TSIA identified in the new world of B4B, and all the traditional pressures faced by support services organizations, we are witnessing a pace of change that the majority of us has never experienced in our professional careers.
This report will explore some of these issues, and how support...
Published: May 08, 2015
Even if an organization does not employ formal continuous improvement initiatives, efficiency gains can still be realized by borrowing lessons learned through the visual management techniques of those processes.
This white paper discusses three common visual management solutions for displaying KPIs and andon messages...
Published: Sep 24, 2013
According to a report issued today by Canon Business Process Services, only 15 percent of executives surveyed said that their organization has implemented a risk assessment to determine appropriate retention periods for their records.
For these organizations, implementing such an assessment represents a significant...
Published: Aug 28, 2013
Introductory content is for marketers who are new to the subject. This content typically includes step-by-step instructions on how to get started with this aspect of inbound marketing and learn its fundamentals. After reading it, you will be able to execute basic marketing tactics related to the topic.
Published: Apr 23, 2013
Point of Sale (POS) systems are likely deployed in dozens, hundreds or even thousands of stores spread across a large geographic region.
Users deal with credit cards and other payment options, so compliance requirements are extremely strict. But above all, availability of your POS systems means the difference between...
Published: Apr 29, 2013
As human capital becomes the foremost challenge for companies worldwide, employee engagement has become an important strategy for success.
In this Spring 2013 report, more than 800 HR leaders and practitioners share their perspectives on innovations and technologies that are changing the way people are managed and...
Published: Nov 06, 2013
While corporate training and education programs may seem to some like standard internal HR functions, their impact is vast.
These programs not only support employee growth and career development, which improves satisfaction and retention; they also provide new product knowledge, upgrade skills and ultimately improve...
Published: Jul 30, 2014
This paper focuses on defining levels of critical incident response maturity and how organizations can continually improve their incident response capabilities to help reduce the risk of experiencing a damaging incident. It provides a framework to help organizations determine where they are in the security journey and...
Published: May 27, 2014
When it comes to how organizations communicate compensation, little has changed. The complexity of compensation programs has increased dramatically, as companies work to strengthen the link between variable pay and performance and introduce new forms of equity compensation. Thanks to the internet, employees have access...
Published: Sep 12, 2014
Welcome to the new world of technology, where personal devices deliver a superior experience to business systems. It’s no coincidence that a recent Microsoft survey suggests personal technology has a significant and positive impact in transforming our lives as well as innovation in business.
As consumers, we...
Published: Jun 20, 2014