This whitepaper looks at how IT departments within enterprises can continue to deliver secure, flexible IT services to employees as user expectations and demands increase.
Published: Mar 01, 2015
Over the past 40 years, our lives have been changed by the IT industry. Major technological shifts have come every 10 to 15 years, from mainframe to client/server to the Internet. And the impact on the fabric of society has grown with each wave. Today, we are on the front edge of a major shift that is even more transformational...
Published: May 13, 2013
IT departments are often thought of as an expense rather than a contributor to a company’s bottom line. That’s because IT departments are often thought to focus on managing the technology rather than enabling the organization to achieve its business goals. In order to enable the business, the IT department...
Published: Apr 29, 2013
Continuous improvement is the life-blood of a successful organization; improving processes and increasing efficiencies are even more important if the economy heads south. Although the current economic situation is improving, many organizations are opting to keep operational expenses on a tight leash, and some have decided...
Published: Sep 02, 2013
As a diversified healthcare organization with thousands of facilities across the United States, Kindred Healthcare meets multiple business and technical challenges to provide patient care. Its greatest business challenge today is cost. Reduced Medicare and other reimbursement cut $100 million from Kindred’s budget...
Published: Feb 07, 2014
The volume of enterprise information is increasing exponentially, leading organizations to look to new enterprise archiving strategies to ensure content is being managed both appropriately and holistically, according to policy.
In this paper, we explore the factors that define the return on investment for archiving...
Published: May 07, 2014
In a business climate where IT is more accountable to the business, how can organizations drive down costs and meet demands for modernized services? The solution lies in the consumers of IT themselves: they require tools to support their needs and preferences.
Read this eBook to learn how IT can show value by improving...
Published: Jul 21, 2014
With the growth of ecommerce and m-commerce over the last ten years, the way people shop, book travel and do their banking has changed enormously. As life gets busier, more and more people turn to online or mobile channels for a quicker and easier experience.
Published: Mar 13, 2014
This paper provides some techniques for developing a culture that fosters innovation and encourages 21st century leadership methods and mindsets.
Published: Dec 23, 2013
Read more about Comprehensive Cardiology's journey, and how Allscripts solutions have helped them save time, increase efficiency, reduce costs and make their vision of a community health network a reality.
Published: Sep 22, 2014
Data protection: It’s a bit like liability, casualty, and other insurance—isn’t it? You’d just as soon never need it, but it’s essential when problems arise. And the cost of data protection “insurance” is not just the cost of equipment and staffing. It also includes the degradation...
Published: Aug 11, 2014
All types of organizations increasingly rely on providing superior customer experience to sustain profitability and growth. Regardless of size, focus or industry, organizations are faced with varying levels of resource limitations, operational complexity and unpredictable market forces, making it more challenging than...
Published: Sep 02, 2014
This eBook presents the value of providing superior customer service and how so many companies today prioritize investments in field service management.
Readers will also learn the value of leveraging the cloud when deploying a field service optimization solution and how two market leaders in cloud solutions...
Published: Mar 20, 2014
You might remember that in June 2013, Facebook rolled out the use of hashtags on the platform. That, combined with the capabilities of Graph Search, edge Facebook a bit closer to Twitter’s forte of following topics, shows or events in real time. This becomes especially important related to Facebook’s drive...
Published: Feb 28, 2014