Workforce management technology encompasses all the activities needed to maintain a productive workforce. It addresses a critical business requirement by aligning HR activities to organizational business goals.
The objective is to provide strategic insight into the strength of the workforce, to determine where change...
Published: Feb 28, 2014
Business intelligence is information that drives organizations. Through technologies that capture, organize, stage, access and analyze data, BI gives companies the insight to make better strategic, tactical and operational decisions.
Traditionally, BI platforms have provided entities with the ability to capture data...
Published: Jul 11, 2013
Author’s note: This paper is written based on the best information available at the time (February 2013) and based on the knowledge and experience of the author and the review committee. The document is an opinion piece and should not be used as the basis for the technical design of entire solutions. It can, however,...
Published: Apr 03, 2014
While consumerization offers many benefits for both end users and the enterprise in terms of convenience, efficiency and productivity, it presents important challenges for IT departments, especially in terms of endpoint backup and data security.
To reap the benefits of consumerization while avoiding security and other...
Published: Jul 01, 2014
This paper will show that high-end server systems such as mainframes and non-x86 Unix servers provide technical features and capabilities that continue to be well suited for running the most demanding mission-critical workloads, which require the highest levels of scalability, reliability and security (RAS) features.
...
Published: Apr 05, 2013
IT is embracing this new world of consumerized technology with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.
Published: Aug 18, 2014
This book helps you understand what BPM is really all about. We wrote it because BPM is so useful and so powerful — and because it is also very accessible. We wrote this book for you — the individual. You may be a business manager, or an Information Technology practitioner, or maybe an ambitious career individual...
Published: Aug 18, 2014
Intense competition and a strong desire to enhance efficiencies are now driving organizations across the world to embrace outsourcing in a big way. Software development outsourcing has come to be seen as offering greater business value by way of reducing cost & risks.
Outsourcing also offers other benefits such...
Published: Oct 16, 2013
This E-book will explore all of the ways service organisations are streamlining their internal processes by implementing a checklist for delivering a modern, and highly e cient, service model.
Published: Oct 29, 2013
Making business decisions is difficult enough when you have all the information you need right in front of you. But it can be maddening when you have to shift back and forth between applications and systems simply to verify the accuracy of your data and get prompt input and agreement from all the stakeholders who need...
Published: May 02, 2014
Dr. Scott Boden, Professor of Orthopaedic Surgery and Director of the Emory Orthopaedics & Spine Center, has a deep understanding of what it takes to run a successful medical practice that provides optimal patient care in today’s complex health care environment. A lauded physician and researcher–he discovered...
Published: Nov 04, 2013
We’ve all heard the statistic that 67% of the sales cycle is complete BEFORE the buyer ever speaks to a sales person. In the ‘old days’ the sales person really controlled the message received by target buyers and educated them at every step of the buying journey.
In today’s...
Published: Dec 18, 2013
You are a manager of an IT team and constantly tasked with more than projects. Your job is managing your team’s entire lifecycle of work. This includes multiple projects and deliverables such as ad hoc work, repeatable work, planned work outside of projects, and other requests. Each has its own degree of difficulty...
Published: Jul 24, 2013
This white paper takes a closer look at what optimized eCommerce hosting means, the human aspect of hosting and the impact that selecting the right hosting solution can have on overall performance of the online channel. In addition, the paper will provide guidelines on what to look for and which questions to ask when determining...
Published: Dec 16, 2013