Virtualization has made compute infrastructure and storage infrastructure an order of magnitude more flexible, yielding huge gains in IT efficiency. However, the network has not achieved the same efficiency gains. Unlike the advancements in compute and storage virtualization, networking has not kept pace, and has become...
Published: Oct 16, 2013
In this study, we surveyed 4,774 IT and IT security practitioners in the following nine countries: United States, United Kingdom, Australia, Germany, France, India, Japan, China and Brazil.
All respondents are familiar with their organization’s emerging network security technologies and deployment strategy....
Published: Sep 10, 2014
When organizations talk about improving their technology return on investment (ROI), they typically are referring to their investments in hardware or software, but in fact, the greatest opportunity to increase your technology return may come from improving the productivity of your data center IT staff.
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Published: Jan 16, 2014
This paper will explore a number of enterprise trends that we have observed over the previous twelve months. After a brief UCaaS market overview and review of the value propositions of today’s cloud providers, the paper will explore the key trends within the enterprise that are proving successful for realizing actual...
Published: Jan 20, 2014
As part of a five-year strategic plan, the university’s “Open Kingdom” project aims to create a consistent user experience across the Uxbridge campus, including the provision of wireless network access.
This last issue became critical in the summer of 2012, when the Students Union body insisted on...
Published: Oct 18, 2013
No matter what industry you serve – education, healthcare, hospitality, government or manufacturing – Extreme Networks Purview has the power to improve business performance with network-powered application analytics.
Purview provides more context and insight into what, when, where, and how to ensure the...
Published: Sep 26, 2014
The way in which applications are consumed has undergone rapid and significant change in recent years—both in the growing list of user device types to support, each with its own unique requirements, and in how those devices are connected, with variations in network characteristics between fixed, mobile, and remote...
Published: Aug 13, 2013
Companies today are taking more steps to enable an ever more intimate degree of collaboration among internal groups. Moreover, when profiled by “Leaders vs. Laggards” adoption, the “Leaders” among these are experiencing a competitive advantage and collaborating beyond enterprise borders, seeking...
Published: Jan 20, 2014
The next evolution in IT is happening now, and Cisco's Unified Computing System (UCS) is ready to power your data center in the Internet of Everything. Cisco UCS is a groundbreaking approach to computing, designed for IT innovation and business acceleration. For more than 30,000 UCS customers, the future is already...
Published: Jan 24, 2014
Recent studies have demonstrated a positive relationship between the implementation of advanced technology in contact centers and increased caller satisfaction.
For example, advanced call handling techniques reduce average queue time by anywhere from 12 to 43 percent. Calls per hour per agent improved 6 to 18 percent....
Published: Feb 06, 2014
Service providers around the world share concerns about running out of bandwidth. Business challenges surrounding continued bandwidth growth, linked to video, mobility, and cloud applications, are significant. Service providers also report declining revenue from a cost-per-bit perspective, so not only does the network...
Published: May 08, 2014
In the last few years, distributed denial of service (DDoS) attacks have evolved from relatively simple flooding attacks to sophisticated and complex events.
The disruption caused by a DDoS attack can have enormous impact, regardless of the size of the company or institution that has been breached.
Published: Sep 10, 2014
Some familiarity with basic networking concepts like IP (Internet Protocol) and Internet security are presumed, but the guide is generally intended for non-technical audiences and delivers a fundamental understanding of the role of Session Border Controllers in general and the characteristics of the Sonus SBC 5200 in particular....
Published: Apr 18, 2014
Microsoft Lync is not only changing the cost structure of enterprise telephony, but also ushering in a new user experience in which every communication is transformed into a more collaborative, engaging interaction. But it's impossible to achieve the promises of Lync if you haven't fully considered the underlying...
Published: Nov 15, 2013